Refund & Cancellation Policy

1. Introduction

1.1 Policy Overview: This Refund & Cancellation Policy outlines the terms under which business clients may request refunds or cancel their subscriptions to our professional photoshoot services.
1.2 Acceptance: By purchasing our subscription services, you agree to this policy in its entirety.

2.1 Limited Refund Policy: Our B2B photoshoot subscriptions are generally non-refundable.
2.2 Payment-Related Issues: Refunds will only be issued in cases of verifiable payment processing errors, duplicate charges, or other payment-related technical issues.
2.3 Ineligible Situations: No refunds will be provided for change of business needs, scheduling conflicts, dissatisfaction with creative direction, or other non-payment related concerns.

3.1 Subscription Cancellations: Business clients may cancel subscriptions anytime from their account dashboard or by contacting their account manager.
3.2 Effect of Cancellation: Access to the service and any scheduled photoshoots remains until the end of the current billing cycle.
3.3 No Prorated Refunds: Cancellations do not qualify for partial or prorated refunds for the remaining unused portion of the current billing cycle.

4.1 Request Method: To report a payment-related issue, please contact our accounts team with your business account ID, order/transaction details, and a description of the payment issue.
4.2 Required Documentation: Evidence of payment errors such as bank statements showing duplicate charges may be required.
4.3 Processing Time: Payment issue resolutions, if approved, will be processed within 5–10 business days.
4.4 Correction Method: Corrections for payment errors will be issued to the original payment method used during purchase.

5.1 Quality Commitment: While our services are non-refundable, we are committed to delivering high-quality photoshoot services as described in your subscription package.
5.2 Rescheduling: In the event of unforeseen circumstances, we offer rescheduling options as outlined in our Service Agreement.

6.1 Service Upgrades: Businesses may upgrade their subscription tier at any time, with the new rate taking effect immediately.
6.2 Service Downgrades: Businesses may downgrade their subscription tier, with changes taking effect at the start of the next billing cycle.

Refund & Cancellation Policy

1.1 Policy Overview: This Refund & Cancellation Policy outlines the terms under which business clients may request refunds or cancel their subscriptions to our professional photoshoot services.
1.2 Acceptance: By purchasing our subscription services, you agree to this policy in its entirety.

2.1 Limited Refund Policy: Our B2B photoshoot subscriptions are generally non-refundable.
2.2 Payment-Related Issues: Refunds will only be issued in cases of verifiable payment processing errors, duplicate charges, or other payment-related technical issues.
2.3 Ineligible Situations: No refunds will be provided for change of business needs, scheduling conflicts, dissatisfaction with creative direction, or other non-payment related concerns.

3.1 Subscription Cancellations: Business clients may cancel subscriptions anytime from their account dashboard or by contacting their account manager.
3.2 Effect of Cancellation: Access to the service and any scheduled photoshoots remains until the end of the current billing cycle.
3.3 No Prorated Refunds: Cancellations do not qualify for partial or prorated refunds for the remaining unused portion of the current billing cycle.

4.1 Request Method: To report a payment-related issue, please contact our accounts team with your business account ID, order/transaction details, and a description of the payment issue.
4.2 Required Documentation: Evidence of payment errors such as bank statements showing duplicate charges may be required.
4.3 Processing Time: Payment issue resolutions, if approved, will be processed within 5–10 business days.
4.4 Correction Method: Corrections for payment errors will be issued to the original payment method used during purchase.

5.1 Quality Commitment: While our services are non-refundable, we are committed to delivering high-quality photoshoot services as described in your subscription package.
5.2 Rescheduling: In the event of unforeseen circumstances, we offer rescheduling options as outlined in our Service Agreement.

6.1 Service Upgrades: Businesses may upgrade their subscription tier at any time, with the new rate taking effect immediately.
6.2 Service Downgrades: Businesses may downgrade their subscription tier, with changes taking effect at the start of the next billing cycle.